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Horecas
TREnglish
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TREnglish
Request a Demoinfo@horecas.com

About us

We connect guest communication to the way a hotel runs

Horecas builds software for hotel guest communication, spa and massage scheduling and rate parity monitoring. We design each product to make a piece of the hotel team’s daily work more visible and easier to follow up.

Illustrative screen · Sample data

Our approach

A message should become a piece of work someone follows up on

In most hotels, guest requests are spread across phone calls, the front desk and personal messages. Some get missed, and it is rarely clear who did what, and when.

We build Horecas to bring that together. A guest’s service request reaches the right team as a task and is followed until it is done. When something runs late, a manager sees it in the panel.

The path a guest request takes

  1. The guest writesOn WhatsApp, with no app to download
  2. A record opensAs a request or a complaint
  3. The team receives itOn the right department’s screen
  4. Time is trackedAgainst the department’s set time
  5. Delays show upIn the manager’s panel

How we design our products

  • The hotel’s own information

    The assistant answers only from information the hotel has entered. When it does not know something, it does not guess; it passes the question to staff.

  • The team has the final say

    Staff can take over a conversation at any moment. The software organises the work; the hotel team looks after the relationship with the guest.

  • Every task has an owner

    Requests are kept as records, so it is clear who took each one on and when it was completed.

  • Claims you can check

    We do not use invented customers, reviews or success rates on this site. Sample data and illustrative screens are clearly labelled.

We design each product around a team’s working day

Each product focuses on the work of a different team in the hotel. We agree with you in the demo which product to start with.

From setup to everyday use

  • Our team does the setup

    We work with you to bring your hotel’s hours, rooms, services and departments into the system, and we show your team how to use it.

  • Each hotel’s data kept apart

    Guest data is kept separately for each hotel; no hotel can see another hotel’s data.

  • Card details never reach us

    Payments are taken through iyzico, a licensed payment institution; card details are not kept on our systems.

  • Support inside the panel

    You can send questions and requests to us as a support ticket from within the panel.

Brand
Horecas (horecas.com)
Legal name
STRAITCORE TEKNOLOJİ ANONİM ŞİRKETİ
Address
Fulya Mah. Büyükdere Cad. Quasar No: 76 İç Kapı No: 188, Şişli / İstanbul 34394
Tax office / No.
Mecidiyeköy / 7811154317
Email
info@horecas.com
Phone
+90 532 379 26 38

Demo

See Horecas in the context of your hotel

In a demo, we walk through Concierge, Wellness and Parity based on your teams and the way your hotel runs.

Request a Demo

or email info@horecas.com